Terms and Conditions of Use

Last Updated: 28.05.2025

1. Introduction

1.1. These Terms and Conditions (“T&Cs”) govern your use of the SpinPin website located at spinnpin.uk (“the Website”, “we”, “us”, “our”).

1.2. By registering an account or using any services on the Website, you confirm that you have read, understood, and agreed to these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any other related policies.

1.3. If you do not agree with any part of these T&Cs, please do not use the Website or its services.

2. Definitions

• Player/User/You: Any individual who registers or accesses the Website.
• Account: Your personal profile registered on the Website.
• Games: All casino, live casino, and other gaming products offered on the Website.
• Operator: The legal entity responsible for operating SpinPin and its services.
• Bonus: Any promotional offer including free spins, bonus credits, or similar incentives.

3. Eligibility and Account Registration

3.1. You must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher.

3.2. It is your responsibility to ensure that online gambling is legal where you reside. Access is prohibited in jurisdictions where it is unlawful.

3.3. Employees of the Operator, its affiliates, licensees, and their immediate family members are not permitted to register or play.

3.4. Only one Account per individual, household, IP address, or device is permitted.

3.5. During registration, you must provide accurate, complete, and up-to-date personal information, including your full name, date of birth, address, email, and payment details.

3.6. You are responsible for maintaining the confidentiality of your login credentials and for all activity on your Account.

3.7. The Operator reserves the right to request identity verification documents at any time, such as a valid passport, utility bill, or payment proof.

3.8. Accounts created with false or misleading information will be closed and any winnings forfeited.

4. Deposits and Payments

4.1. Deposits must be made using payment methods registered in your name.

4.2. Minimum and maximum deposit limits apply as detailed in the Banking section on the Website.

4.3. The Operator does not charge fees for deposits; however, your payment provider may apply charges.

4.4. SpinPin does not provide credit or loan services.

4.5. Deposited funds are to be used solely for gaming purposes. Suspicious or irregular transaction activity may lead to account suspension or closure.

5. Withdrawals

5.1. Withdrawals should, where possible, be made to the same payment method used for deposits.

5.2. Withdrawal limits, including minimum and maximum amounts, apply as per the Banking section.

5.3. Withdrawals are subject to verification checks. You may be asked to provide identification documents to comply with anti-money laundering regulations.

5.4. While we strive to process withdrawal requests promptly, delays caused by third-party payment providers are beyond our control.

5.5. To withdraw your full balance and close your Account, please contact Customer Support.

6. Account Inactivity

6.1. Accounts with no login activity for six consecutive months will be classified as inactive.

6.2. Inactive Accounts with a positive balance may incur a monthly administrative fee, deducted from the balance after prior notification.

6.3. Accounts with zero balance may be closed after prolonged inactivity.

6.4. Dormant Accounts can be reactivated by contacting Customer Support.

7. Responsible Gambling

7.1. SpinPin is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session time restrictions, and self-exclusion options.

7.2. If you feel your gambling is becoming problematic, please use these tools or contact our support team for assistance.

7.3. For further information and support, visit the BeGambleAware website.

8. Prohibited Conduct

8.1. The following activities are strictly prohibited:

• Fraud, collusion, or cheating;
• Use of bots, automated scripts, or software to manipulate games;
• Registering multiple accounts to abuse bonuses or promotions;
• Using VPNs or proxies to circumvent geo-restrictions;
• Sharing your Account or allowing third parties to access it.

8.2. The Operator reserves the right to suspend or close Accounts and withhold winnings if misconduct or abuse is suspected.

9. Bonuses and Promotions

9.1. All bonuses and promotions are subject to specific terms and wagering requirements, detailed on the Promotions page.

9.2. Abuse of bonuses, including multiple Account registration or collusion, will result in forfeiture of bonuses and winnings.

9.3. Bonuses may have expiry dates and be restricted to certain games.

9.4. The Operator reserves the right to revoke bonuses and void winnings in cases of abuse or technical exploitation.

10. Fairness and Game Integrity

10.1. All games on SpinPin operate on certified software platforms using Random Number Generators (RNG) to ensure fair and random outcomes.

10.2. The Operator reserves the right to void bets or winnings resulting from technical malfunctions or breaches of these T&Cs.

11. Limitation of Liability

11.1. SpinPin is not liable for any losses or damages arising from your use of the Website, including interruptions, technical failures, or errors.

11.2. You participate at your own risk. The Operator’s maximum liability is limited to the amount of your most recent deposit.

11.3. We are not responsible for content, security, or practices of any third-party websites linked from our Website.

12. Data Protection and Privacy

12.1. We collect, store, and process your personal data in accordance with our Privacy Policy, compliant with the UK Data Protection Act 2018 and GDPR.

12.2. Industry-standard security measures are employed to protect your data from unauthorised access, loss, or misuse.

12.3. For full details, please review our Privacy Policy available on the Website.

13. Intellectual Property

13.1. All content, trademarks, logos, and materials on SpinPin are owned by the Operator or its licensors.

13.2. You may not reproduce, distribute, or modify any content without prior written consent.

14. Dispute Resolution

14.1. For any complaints or disputes, please contact our Customer Support team first.

14.2. We endeavour to resolve all issues fairly and promptly.

14.3. If unresolved, disputes may be referred to an Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

14.4. All dispute communications must be submitted in writing.

15. Changes to Terms

15.1. The Operator reserves the right to amend these T&Cs at any time.

15.2. Significant changes will be communicated via the Website or email.

15.3. Continued use of the Website following updates constitutes acceptance of the revised terms.

15.4. It is your responsibility to review these T&Cs regularly.

16. Contact Information

For assistance, inquiries, or exercising your rights under these T&Cs, please contact us:

• Email: [email protected]
• Live Chat: Available on the Website

By registering and playing at SpinPin, you confirm that you have read, understood, and accepted these Terms and Conditions in full.

For further information on UK gambling laws and responsible gaming, please visit the UK Gambling Commission.